Washington State University
CAHNRS Information Technology
CAHNRS IT – Support Functions
CAHNRS IT oversees the support functions for end-users and volunteers across the entire state of Washington. Our support covers users on Pullman campus as well as the research or extension sites in every county of Washington State. We provide support for 3,000 users and their devices ranging from personal computers to servers.
Below is a list of support services offered by CAHNRS IT. The list, however, is not exhaustive. If you would like to more information on any of the services below or have requests for services not shown, put in a ticket by emailing cit.support@wsu.edu
End User Support
Site Licensing
- See Service Center for Offerings
Hardware
- Operating System Support
- Hardware Troubleshooting and Repair
- Hardware Deployment
Application & Software
- Microsoft Office Suite
- Adobe Creative Suite
- Anti-Virus
- Dada Mail – (Legacy Support for Existing Dada Mail Lists)
- SAS
- Remote Support
Communication
- Training
- Polycom
- Zoom
Consultation
- Desktop/Laptop Recommendations
- Service Inquiries and Comparisons
Infrastructure & Cloud
Networking
Storage
- OneDrive – Store and Sync Files
- Microsoft Team Request Form
- See Service Center for Additional Offerings
AWS
Development & Services
Development
- Discontinued – Custom Development (Software & Database)
- Discontinued – WSU Integrated E-Commerce
- Discontinued – Code Review