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Washington State University CAHNRS Information Technology

Submit A Ticket

To receive timely and efficient support, we need you to follow a few procedures:
  • Please include clear and concise contact information: email addresses, phone numbers, and all participants in the request
  • Please submit one ticket per unique issue. We have a one-issue one-ticket policy
  • Be prepared for an initial remote session using any of the following: Zoom, Teams, Teamviewer, phone, and email
  • Please don’t submit a ticket on behalf of another individual.
  • If we don’t get a response to a request for 3 business days we will close the request.