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Washington State University CAHNRS Information Technology

Welcome to CAHNRS IT

News & Bulletins

  • CAHNRS IT is Adopting a New Ticketing System

    CAHNRS IT is currently in the process of migrating from the legacy ticketing system to Jira. This migration will enable CAHNRS IT to facilitate more rapid responses if external support is necessary (I.e., Phone and Network Service Requests, Password Resets, Zoom Support, etc…) by allowing us to work directly with other teams around the University.

    CAHNRS IT will migrate open requests to the new Jira system over the next few days as we continue working through our current support requests.

    You can submit a request to our new Jira IT Support portal via the familiar link below.

    Link: https://support.it.cahnrs.wsu.edu/

    In addition to this, the … » More …

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  • CAHNRS Cloud to Team Migration

    Update October 21, 2020:

    With our migration to teams winding down if you have questions about using teams please feel free to put in a ticket on our support system at https://support.it.cahnrs.wsu.edu, or email cit.support@wsu.edu.

    Thank you for sticking with us through this migration.

    CAHNRS IT

    July 29, 2020:

    The CAHNRS IT team is plowing through the terabytes of data to get your file shares moved to the MS Teams platform. As we finish a migration, you will be receiving an email that says you have been added to a Team. For those of you new to Teams, there are a few Microsoft trainings and … » More …

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