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Washington State University CAHNRS Information Technology

Welcome to CAHNRS IT

News & Bulletins

  • New ticket email format and Statistical Process Control

    New ticket email format

    Beginning 4/21/2019 CAHNRS IT is introducing a new form for our ticketing system emails which we hope will improve readability.  Please send feedback or issues on the new email format to cit.support@wsu.edu.

    Statistical Process Control

    CAHNRS IT has long used statistical methods behind the scenes to monitor our systems and processes.  With the rollout of our new ticket email format, we are, for the first time, extending our statistical methods to publicly visible processes by adding a Yes/No question to the end of closed tickets.  The responses to this question will be captured and feed a real-time p-chart that will help … » More …

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  • CAHNRS Accessibility Goals

    CAHNRS Colleagues,

    Recently, those of us who produce web-based academic materials, update websites or publish research online have been presented with the challenge and opportunity to improve the accessibility of our content.  These efforts have been spurred on by WSU’s commitment to the Department of Education to improve our online accessibility, as well as changes in technology standards that now allow us to pursue the ideal of universally accessible information on the web.

    Though WSU is still in the early stages of inventorying web content and finalizing a web accessibility strategy, CAHNRS has begun identifying ways in which we can enhance our unique mission of Research, … » More …

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