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News & Bulletins
EXTERNAL SENDER WARNING FOR EMAIL SENDER BEGINS MAY 24th 2022
As part of the University’s ongoing data security efforts, an email banner warning will be implemented on external email to visually cue recipients that the message is from an external sender. Alerting WSU recipients that the message is from someone outside WSU can play a vital role in protecting against threats caused by inadvertently clicking malicious links, opening potentially dangerous attachments, and responding to phishing emails sent by external senders.
When this will happen:
Beginning Thursday, May 24th, at 8 p.m., Information Technology Services (ITS) will include an external sender warning at the top of email messages received from senders external to Washington State University (WSU).
How this will affect your organization:
An example of the external sender warning that will be included at the top of external email messages is shown below. When you see an email message with this banner make sure you know the sender and are expecting the content of the message before clicking on a link or opening an attachment.
All affected groups: WSU email users
All processes affected: WSU email
Follow up steps customers need to take: None
Please direct any questions to Crimson Service Desk via email at crimsonservicedesk@wsu.edu or by phone at 509-335-4357.
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Notice: VPN Users Required to MFA Beginning in Sept.
The Central Web Team recently changed it so that WordPress sites on the Central network require connecting to the GlobalProtect VPN to log in to the WP backend.
Users can follow the instructions to install and setup GlobalProtect VPN here: https://its.wsu.edu/ssl-vpn/
Users should be able to download and then log in with their existing WSU NID and password.
More info can be found here: https://web.wsu.edu/2021/08/18/use-vpn-to-log-into-your-wordpress-sites/
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CAHNRS Telework Process
CAHNRS Operations is working to facilitate the telework agreement process for CAHNRS employees. A new site is under construction to provide information and guidance, and a form will be made available to submit your telework agreement form for IT review and confirmation.
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Voicemail: 509-335-1506
Email: cit.support@wsu.edu
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Operations IT Support Open Office Hours:
- Monday to Friday 8:00-4:00
We have staff on campus from
- 7:30-4:30 Monday to Friday