Support Request Policies
Our mission is to remove the technological barriers you face in your role in the college. To achieve this mission and support a customer base of thousands, please see the policies that allow us to process work efficiently.
- CAHNRS IT support is initiated through:
If unable to access the ticketing system, the following methods may be utilized:
- Email: firstname.lastname@example.org
- Voicemail: 509-335-1506
These policies allow us to address the hundreds of issues we receive each week efficiently.
For an exception to be considered, please submit a request for review at the following link: https://it.cahnrs.wsu.edu/support-exception-request/