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Washington State University CAHNRS Information Technology

Adobe Creative Suite Information – 2021

This information is only valid till November of 2021

Adobe is now available to all AP and Faculty employees, and a user can install all of the Creative Suite via self-service. For Civil Service employees, please review the flow chart at the bottom of the page and fill out the form below.

Adobe Creative Suite Request Form: Link

Self Service Instructions

  1. Open a web browser and navigate to
  2. Click on Sign In at the top right-hand corner.
  3. Enter your email in the *nid* format and hit continue.
  4. Click on the “Company or School Account” button.
  5. Log into Okta using your WSU NID and Password.
  6. Click on the waffle button in the top right corner, click the More button,  and click “View All” next to Creative Cloud Apps.
  7. From this page, you can install all of the licensed applications associated with your WSU account.



How do I get a copy of Adobe Acrobat?

Please review the flow chart above. If you need Adobe Reader, you can download it from

If you need Adobe Acrobat Pro and are a Civil Service employee, please submit a ticket at to receive a serialized copy of Acrobat Pro.

If you are an AP or Faculty employee, you can submit a ticket at or follow the self-service instructions below.

What caused the change in provisioning of Adobe licenses?

To align with our ETLA language, WSU moved from provisioning users individually by request to an employee classification model as is defined in the contract.

How long will we be licensed this way?

The current three-year contract runs through November of 2021, at which time WSU will renegotiate.

As an affiliated user to WSU, can I get an Adobe License?

Previously licensed affiliates of WSU are no longer able to be granted a license due to not being employees directly funded by WSU. In this case, you will need to purchase a license from Adobe.

How is this funded?

For the year beginning in November 2020 and ending in November 2021, CAHNRS opted to centrally fund the license for those in the college who need it.

How should I budget for the Adobe Creative Suite next year?

For FY22 budgeting purposes, please ensure that you account for all non-WSU employees (e.g., WSU Public Affiliates) who will need access to the Creative Suite using posted costs directly from Adobe.

How do I download the Adobe Creative Suite?

If you are an AP or Faculty, you can follow the directions for self-service below.

If you are Civil Service and requested a license, you should follow the self-service instructions found below the next day. After three days, if you cannot access your account, please put in a ticket at